Apprentice Audi Vehicle Service Advisor
You will be heavily involved in working with all departments; processing paperwork, using databases and bringing a friendly and energetic approach to your daily work. In return we will train you to the highest standard using the best people and resources available both in the workplace and in our academy. Motor Vehicle experience is not essential however retail; customer service or administration skills would certainly be advantageous.
Day to day duties within the role include:
- Customer service – focal point of contact to customers for servicing over telephone and face to face - arranging bookings and appointments - walking customers through damage checks
- Administration – book service appointments - prepare invoices - process warranty claims
- Teamwork – liaising with the workshop, management and customer
- Up selling – promote and sell accessories & service plans
A minimum of three GCSE’s grades A-C (New Grades 4 – 9) or Level 2 in English, maths and Science, or the equivalent. Without these grades achieved or predicted, we cannot consider your application.