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Richard House Children's Hospice

Richard House is a children’s hospice based in Newham, East London.  We provide services to children and young people with life-limiting conditions (including those with complex SEND needs) and their families.  These services include:

- short breaks (both daycare and residential services)
- personalised health care (including step-down, symptom management and end of life care)
- transition services (including a young adults group)
- play specialist support
- music therapy
- leisure and social activities
- bereavement support
- spiritual care

Our focus is on providing an environment where families can create happy, positive experiences and memories together. We consider the physical, social, emotional and spiritual needs of each family that comes through our door.  Our nurse-led team of clinicians, therapists, specialists and counsellors provide a range of support services to parents, siblings and the wider family.  Some services are just for children and young people, some are for whole families and others are specifically to support individual family members.  Please contact us for more to find out what would be right for your family.

Who to contact

Contact Name
Tracie Dempster
Contact Position
Director of Family Services and Care
020 7540 0210

Where to go

Richard House
Richard House Drive
E16 3RG

Our nearest train station, Royal Albert on the Docklands Light Railway, is a 5-10 minute walk away.  The local buses are the 300 (for Canning Town) and the 376 (for East Ham). There are some parking spaces available on site and in Richard House Drive.  

Other Information


Short break activities are charged at £24 per hour and all sessions are a minimum of 2 hours. Care plans are essential for all short breaks where parents/guardians are not present and cost £48 to contribute towards the 2 hours nurse time involved.


Age Ranges
0 to 19 years
Referral required
Referral Details

Please complete our referral form which will be evaluated and either approved or declined at our weekly Multi Disciplinary Team meetings.  We have a 7 day standard for processing referrals and responding to referrers.  If the referral is accepted the child or young person will have a care plan meeting prior to any form of admission or short break.   Payment can be made via short break hours or direct payments. Please call us to discuss your individual circumstances.

Local Offer


Our acceptance criteria for using our services is based on the four broad categories of life-limiting conditions described by children’s hospice charity, Together for Short Lives. Please see the attached document for our full criteria.

Once a child has been accepted as meeting the Richard House criteria their siblings are eligible to attend sibling and family specific events and activities.

Needs Level
SEN Provision Type
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